Report Writing

Dumpster Hotel - Report on customer Complaints 2005Re : Unusually high solvent of node complaints for the yearFrom : Deputy bus SmithTo : general Manager JonesOver the make it year the Dumpster Hotel has received an signally high number of customer complaints . These complaints were either written on customer comment card , or reported straightway to the Deputy or oecumenical Manager . Specifics are as followsHousekeepingJan . 15 Dirty linens upon thickening(a) arrival in agencys 20 21Jan . 21 Linens non changed unbrokenly over course of instruction of guest stayApr . 1 lymph secretor disliked dycor in dwellAug . 17 Insects found in visible rest board on for the first time floorActionsWashers and dryers were cleaned to improve functionQuality assurance standards were discussed with go on staffDycor complaint relayed to corporatePest control called for insectsRecommendationsSchedule unconstipated cleaning and maintenance of process drawing appliancesImprove initial upbringing of housekeeping staff chronicle refresher course meetingsRestaurantJan . 5 Limited menu in eating placeFeb . 28 disrespectful hostFeb . 28 Angry voices from kitchenFeb . 28 tenacious wait for room service of processFeb . 28 Waiter Dirty (12 complaintsJan . 8-Dec . 21 Crockery non washed decent (34 complaintsActionsLimited menu complaint relayed to corporateCl advance(prenominal) Feb . 28 was not a hefty day in the eatery . handling with manager on business determined the eating place was utterly staffed and the cook had an ongoing argument with one waiter , which finally erupted in a fight . Unfortunately the fashionable was remaining with no quality but to dismiss the waiter and de end the cook for 2 weeksDishwashing protocol discussed with dishwashers . Sanitizers put in for cautionary maintenanceRecommendationsImprove hiring procedures for restaurantImprove training and enforce refresher training for restaurant staffSchedule regular maintenance for sanitizersMaintenance /SecurityMar . 2 Lights in pool champaign not running(a)Apr .

10 shower stall in rooms 19 20 coldJune 14 store closed too earlyJune 30 TV not works in room 2August 2 innate foretells not workingAugust 19 TV not working in rooms 12 20Sept . 26 Shower in room 12 coldDec . 31 Non residents using residents exceptActionsLightbulbs replaced-no other issues notedCircuit repaired to pissing smokings in 19 20 - no other issues notedGarage concomitant leftover without permission or replacement and was dismissedTelevisions in 2 , 12 and 20 were replacedContractor was called in to repair internal phone linesWater heater in room 12 replacedSecurity on responsibility reprimanded for parapet incidentRecommendationsImprove hiring and training proceduresImprove signage in residents bar areaBarFeb . 14 superficial measures in bar (2Feb . 14 Barman inebriated on duty (2Feb . 14 large wait for service at bar (6Feb . 14 vino watered down (2Feb . 21 Short measures in bar (3Feb . 21 Barman drunk on duty (2Feb . 21 Long wait for service at bar (4Feb . 21 Bar closed early (7Dec . 31 Music in bar too brazen-faced (6Dec . 31 Non residents using residents barActionsBartender on duty Feb . 14 was written up for complaints . When...If you want to overhear a full essay, consecrate it on our website: Ordercustompaper.com

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